Refunds & Returns Policy

All sales are final.

We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at hello@gardenwolfpublishing.com with details of the product and the defect. You can send the item you consider defective to:

PO Box 46036
Pointe-Claire, Quebec
H9R 3J1

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@gardenwolfpublishing.com and send your item to:

PO Box 46036
Pointe-Claire, Quebec
H9R 3J1

Shipping returns

To return your product, you should mail your product to:

PO Box 46036
Pointe-Claire, Quebec
H9R 3J1

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

For peace of mind, you may consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

Need help?

Contact us at hello@gardenwolfpublishing.com for questions related to refunds and returns. Your happiness with our products is very important to us and we will find a solution together.